TLDR
Faire takes 15% on reorders and up to 19% effective on first orders from new buyers. For repeat wholesale business, a flat-rate ordering portal eliminates that commission entirely. OrderDock starts at $20/mo with no per-order fees.
Quick Verdict
Faire takes 15% on reorders and up to 19% effective on first orders from new buyers. For repeat wholesale business, a flat-rate ordering portal eliminates that commission entirely. OrderDock starts at $20/mo with no per-order fees.
Source: Faire platform policy, 2024
Source: Sarah Shaw Consulting scaling projections, 2024
| Feature | Faire | OrderDock |
|---|---|---|
| Monthly cost | Free to list; 17-19% effective commission per order | $20–$99/mo. Zero commissions. |
| Setup / commission fee | Varies | $0 — zero commissions |
| Native net-30/60 terms | No (workaround required) | Yes — built in |
| Matrix ordering | No | Yes — bulk variant grids |
| Customer-specific pricing | Limited | Yes — per-buyer price lists |
| Contract | Annual | Month-to-month |
OrderDock offers native B2B wholesale workflows at $20–$99/mo. Zero commissions. with zero commissions — vs. Faire at Free to list; 17-19% effective commission per order.
The Commission Math
Faire’s model is straightforward: free to list, and they take a cut of every order. Since the July 2024 restructure, Faire charges a flat 15% commission on marketplace orders plus a $10 one-time new-customer fee plus payment processing (1.9–3.5%). The effective rate is 17–19% per order.
For a brand just starting wholesale, the discovery value can justify those fees. Faire’s network of independent retailers is real, and early-stage brands with no buyer relationships can use it to get in front of buyers they’d otherwise never reach.
The problem is that the commission doesn’t go away when the buyer relationship matures.
A retailer who has been ordering from you for three years, who knows your catalog, and who is reordering the same SKUs every season still costs you 15% plus processing on every Faire transaction. That is not a discovery fee. That is a permanent margin tax on an established customer relationship.
What the Numbers Look Like
If you’re doing $200,000 in annual wholesale revenue through Faire, the commission cost is $30,000–$38,000 per year. At $500,000, it’s $75,000–$95,000. These are not hypothetical numbers — they are the mechanical output of a 17–19% effective fee applied to your gross wholesale revenue.
Sarah Shaw Consulting’s scaling projections put finer numbers on it. A jewelry brand ($100 wholesale, $40 COGS) selling to 50 stores loses $6,000 annually to Faire commissions versus moving those accounts to a direct portal. A handbag brand at $200 wholesale selling to 200 stores ordering quarterly loses $144,000 per year.
A flat-rate portal at $99/mo costs $1,188 per year. The break-even comparison is not close.
The counterargument is that Faire surfaces buyers you wouldn’t otherwise have. That is true during the discovery phase. It is less true for brands with established retailer relationships who are just processing reorders.
The Data Trap
The less-visible cost of building your wholesale business on Faire is that you don’t own the customer relationships you’re paying to build.
Faire does not share retailer email addresses or contact information with brands. All communication must flow through Faire’s internal messaging system. The buyer order history, preferences, and contact details live inside Faire’s platform. If Faire changes its terms, raises commission rates, suspends your account, or closes down, your wholesale channel is entirely at their discretion — with no way to reach your retailers directly.
When brands join Faire, the platform requests their existing wholesale contact lists. The direction of that data flow tells you something: Faire acquires your relationship data freely while retaining control of every relationship built through the platform going forward. One brand owner described the onboarding in a public wholesale community: “Faire’s first request says a great deal about the enterprise — they wanted all of her wholesale contacts up front. You spend years building a wholesale business and they want all of that for free so they can plug their other sellers to your clientele.”
Wholesale consultant Andee Hart frames it plainly: “If Faire tanked tomorrow, do you have all of your retailer contacts’ information? Equate this with social media — if social media went down and you’ve lost all your followers, how would that impact your business?”
The Brand-Hopping Problem
Faire’s first-order incentive structure creates a structural disincentive for retailer loyalty.
New retailers get net-60 payment terms, free shipping, and free returns on their first order from any brand on the platform. Those benefits largely disappear on reorders. The effect: retailers are financially incentivized to continuously discover new brands rather than reorder from existing ones.
Brands stay stuck in the higher-friction, higher-cost first-order territory. Every new retailer who places a second or third order is a small win, but the platform’s economic structure pushes against deep reorder relationships — the exact relationships that justify the commission in the first place.
What You Give Up
Leaving Faire means giving up its discovery network. Retailers browsing Faire won’t see you. If you’re still growing your retailer count and Faire is your primary acquisition channel, the trade-off is harder.
The common approach: use Faire for new buyer acquisition, and move established reorder accounts to a direct portal. You keep the discovery value and eliminate the recurring commission on buyers who already know you.
Owning the Buyer Relationship
A direct portal means the buyer relationship belongs to you. Their pricing, their order history, their payment terms — all in your system, under your control. When a long-term retail account needs a custom price list or extended net terms, you handle it directly without a marketplace intermediary taking a cut of every transaction.
OrderDock gives you that direct relationship at $20/mo with no per-order fees. Net terms, catalog management, and buyer-specific pricing are built in.
Q&A
Does Faire share retailer contact information with brands?
No. Faire does not share retailer email addresses or contact information. All communication must flow through Faire's internal messaging system. Brands that built their wholesale customer base through Faire cannot export that data. If Faire closes, raises commissions, or suspends your account, you have no way to reach those retailers directly.
Q&A
Why do Faire's first-order incentives work against brands?
Faire gives new retailers net-60 terms, free shipping, and free returns on first orders from any brand. These benefits largely disappear on reorders. This structure incentivizes retailers to continuously discover new brands rather than reorder from existing ones — keeping brands perpetually in the higher-commission first-order territory and cycling through discovery inventory.
Q&A
How much does Faire's commission compound across a brand's wholesale account base?
Sarah Shaw Consulting's scaling projections show a jewelry brand ($100 wholesale, $40 COGS) selling to 50 stores loses $6,000 annually to Faire commissions versus direct wholesale. A handbag brand at $200 wholesale selling to 200 stores ordering quarterly loses $144,000 per year. As volume grows, the commission becomes a structural tax on the entire wholesale business.
Frequently asked